Support
Help with Gold Rush Railroad on iPhone
My train won't move, or crawls
Push the reverser up to FWD, pull both brakes (TRAIN BRK and ENGINE BRK) all the way down to REL, then ease the throttle open. A brake left on glows gold and the game tells you. Check the water glass too: an empty tender stops the engine, so stop beside a water tower or the Dry Gulch engine house to refill.
A car won't move with the train
It has its handbrake set (a red dot on the car). Stop beside it and tap the car to release it.
Restoring purchases
On a new device, or after reinstalling, open the Company Store (the shopping-bag button, top right), scroll to Premium and tap Restore purchases. Complete Railroad, the Tamarack and Silver Bell branches and the Livery Pack come back. Coaches and cash are used up when bought and are not restored.
A coach I bought didn't appear
If the Dry Gulch yard is full when you buy a coach, it is held and delivered as soon as a yard track has room. Move some cars off a yard track and it will arrive within a few seconds.
Starting over
Starting a new game keeps everything you bought with real money: branch lines and liveries stay unlocked, and paid coaches and cash are delivered again.
Still stuck?
Email us with your iPhone model and what you were doing, and we'll get back to you.